Your Privacy Is Our Priority

Betp Privacy Policy – Your information How we keep your information secure

Before sharing your personal information with betp, learn how it is collected, what it is used for, and how securely it is protected. Reading this Privacy Policy will show you exactly why betp deserves your trust.

Version 3.1 – January 2026
Language: Bengali
Reading time: Approx. 12 Minutes

By using betp.world or the mobile app, you agree to this Privacy Policy. If you have any questions, reach out to our support team — we are always here to help.

How We Protect Your Information

The six core pillars of betp's data protection framework

SSL encryption

Every transaction and login session on betp is protected by 256-bit SSL encryption. Your banking details and password cannot be exposed under any circumstances.

KYC Verification

Betp's KYC process does more than verify your identity – it ensures that no one else can access your account. Your identity stays yours.

Secure Data Storage

Member data is stored in internationally certified data centers. Through regular backups and encrypted storage, betp keeps all information fully secure.

Never Shared with Third Parties

Betp does not sell or share your personal information with advertisers or third parties. Except where required by law, your data stays strictly within betp.

Right to control your information

You can view, update, or request deletion of your stored information at any time. The data belongs to you – betp is simply the custodian.

Cookie Transparency

Betp is fully transparent about which cookies it uses and why. You have the option to disable any non-essential tracking cookies.

1

What information we collect

Betp only collects the information that is genuinely necessary to operate the platform. No additional data is requested, and nothing unnecessary is stored.

Information collected at registration:

  • Full name (as per National ID card)
  • Date of birth (for age verification)
  • Mobile number and email address
  • Current address (including district and division)
  • Preferred Payment Method

Information collected during KYC verification:

  • National ID (NID) number and photo
  • Selfie or liveness photo (for identity verification)
  • BKash/Nagad account details (for payment verification)

Automatically Collected Information:

  • IP Address & Device Type
  • Browser Information & Operating System
  • Browsing patterns and session data on the platform
  • Transaction history and betting records

Keep in mind: betp never stores anyone's full credit card or bank account details. All payment information is processed directly through a secure payment gateway.

2

Why we collect your information

Every piece of data betp collects has a specific and legitimate purpose. The legal bases are outlined clearly below:

Data Type Reason Legal Basis
Name and identity Account verification, KYC Legal obligation
Date of Birth Age verification (18+) Legal obligation
Mobile & Email Contact Verification & OTP Authentication Contractual necessity
Payment information Deposits & Withdrawals Contractual necessity
Betting History Dispute Resolution & Fraud Prevention Legitimate interest
Device & IP Security & fraud detection Legitimate interest

Betp never collects data without a valid reason. If you feel any data collection is unjustified, contact our support team — we are obligated to explain.

3

How Your Information Is Used

Betp uses the data it collects solely for the purposes listed below — nothing more, and that will never change.

  • Account management: Login, identity verification, and account settings management
  • Payment Processing: Processing deposits, paying out winnings, issuing refunds
  • Security assurance: Prevention of unauthorized access and fraud
  • Customer Support: Complaint resolution and member support
  • Legal Compliance: Meeting Regulatory Requirements
  • Service improvement: Improving platform features and user experience
  • Personalised offers: Showing relevant bonuses and offers based on your preferences

Betp does not use your data for political purposes, third-party advertising, or any other commercial interests. To stop receiving promotional emails, simply click "Unsubscribe" in any email or turn it off in your account settings.

4

Sharing information with third parties

Betp does not sell or rent members' personal information to third parties as a matter of policy. However, there are limited circumstances in which certain information may need to be shared:

  • Payment processors: Necessary payment details are shared with bKash, Nagad, or a bank to complete transactions — this is an inherent part of the payment process
  • Game Provider: When playing games from providers such as Evolution Gaming or Pragmatic Play, only the necessary session data is shared — not your personal identity.
  • Law Enforcement: Providing required information in response to a court order or legal claim is a legal obligation
  • Fraud prevention services: Limited information may be used to verify suspicious transactions

Important: betp never sells your data to advertisers, data brokers, or any other third parties. There are no exceptions to this policy.

Betp maintains a data processing agreement with all external parties it shares information with, to ensure your data remains protected.

5

Cookie Policy

Cookies are used on the betp website and app. A cookie is a small file stored in your browser that helps the platform remember your preferences.

Types of cookies used by betp:

Essential cookies Analytics Cookies Preference Cookies Security Cookies Session Cookies
  • Essential cookies: Essential for maintaining your login session and keeping the platform running correctly. These cannot be disabled.
  • Analytics Cookies: Used to understand which parts of the platform users engage with most. Statistical data is collected without identifying any individual.
  • Preference cookies: Used to remember your language, theme, or other preferences. These can be disabled.
  • Security cookies: Prevents CSRF attacks and session hijacking. Essential for account security.

You can delete cookies or block non-essential ones at any time through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

6

How Long Your Data Is Retained

Betp does not retain any information longer than necessary. Retention periods vary depending on the type of data:

  • While your account is active: Registration details, betting history, and transaction records
  • 5 Years After Account Closure: Financial records for legal compliance and dispute resolution
  • 1 Year After Account Closure: Customer support communication history
  • At the end of your session: Session cookies and temporary session data
  • 30 days: Failed login attempts log (for security purposes)

Once the retention period expires, data is automatically deleted or anonymised in a way that makes individual identification impossible.

At your request: If you close your account and explicitly request deletion, all data beyond what is legally required to be retained will be deleted within 30 days.

7

Your Rights

Betp believes your data belongs to you. That is why we uphold the following rights:

Right to access your information

You can request a full record of the information betp holds about you. All data will be provided within 30 days of your request.

Right to rectification

If any of your information is incorrect, you can request a correction. Updating KYC-verified details may require supporting documents.

Right to deletion

You can request account closure and deletion of all your data. Everything will be removed except information we are legally required to retain.

Right to Restrict Processing

You can request that we stop using your data for specific purposes — for example, opting out of promotional communications.

Right to data portability

You can request a copy of your data in a portable format. The data will be delivered within 30 days.

To exercise any of these rights, email support@betp.world or reach us via live chat.

8

Account Security & Two-Factor Authentication

The most critical layer of data protection is your own account security. betp keeps your information technically secure, but some responsibility for account safety rests with you.

Security measures in place at betp:

  • An OTP is sent to your mobile at login (Two-Factor Authentication)
  • Additional verification is required when logging in from a new device
  • Temporary account lock after multiple consecutive failed password attempts
  • Login alerts for suspicious IP addresses or unusual geographic locations
  • Additional verification for large withdrawals

What you should do on your end:

  • Use a strong password — avoid your name or date of birth
  • Never share your password with anyone
  • Avoid logging in over public Wi-Fi
  • Change your password regularly
  • Keep login notifications enabled

Note: betp will never ask for your password or OTP over the phone or by email. If anyone claims to be from betp and requests this information, it is a scam. Report it immediately to support@betp.world.

9

Protection of Minors' Data

Betp strictly prohibits anyone under 18 from registering or using the platform. betp takes special precautions to protect minors' data:

  • Date of birth is verified at registration — anyone under 18 is automatically blocked from creating an account
  • Age is re-confirmed through NID verification during the KYC process
  • Betp reserves the right to re-verify a user's age at any time if there is cause for suspicion
  • Any data collected from a minor will be deleted immediately

If a parent or guardian suspects their child is using betp, please contact support@betp.world — betp will act promptly.

10

Policy Updates & Contact

Betp may update this Privacy Policy from time to time. Changes may be made due to technological developments, legal requirements, or updates to our services.

In the case of significant changes:

  • A notification will be sent to your registered email
  • A banner will be displayed when you log in to the platform
  • The "Last Updated" date at the top of the page will change accordingly
  • Previous versions available upon request

If you do not agree with the updated policy, you may request account closure. Continued use of the platform after any changes will be considered acceptance of the revised policy.

For any privacy-related questions or concerns:

  • Email: support@betp.world
  • Live Chat: Active 24/7 on the website and app

In Summary: betp's Privacy Policy is more than words on a page — every measure is designed to genuinely protect your data. If you ever have doubts, just ask; we are always ready to respond.

Member FAQs

Frequently Asked Questions About Privacy & Account Security

The easiest way to find all active promotions and bonus offers at betp is our Bonus page — every ongoing offer is listed in one place. After logging in, your dashboard also shows personalized offers tailored to you. Keep push notifications enabled on the mobile app so you never miss a new offer the moment it goes live. In terms of how often offers are updated, betp brings something new every week. Special offers typically run during major cricket matches or tournaments, while seasonal promotions are available around occasions like Eid or Pohela Boishakh. Ongoing offers — such as weekly cashback or reload bonuses — run all year round and their terms generally stay the same. New members receive a welcome series of offers in the days following registration, designed exclusively for new accounts. With all that in mind, checking betp's Bonus page regularly means there's no chance of missing out.

Setting up two-step verification, or Two-Factor Authentication (2FA), on betp is straightforward. Log in to betp and click your profile icon in the top right corner. From there, go to "Settings" or "Security Settings". Under the security section, you will find the "Two-Step Verification" or "2FA" option. Once you enable it, an OTP will be sent to your registered mobile number. Confirm it with the OTP and 2FA will be active. From that point on, every time you log in from a new device or browser, you will need to enter both your password and the OTP sent to your mobile. This makes your account significantly more secure, because even if someone knows your password, they cannot log in without your phone. What if you lose your phone while 2FA is active? Contact the betp support team right away – they will verify your identity and help you recover your account.

Play Safe, Enjoy with Peace of Mind

Your information is secure and your money is safe at betp. Register today and get a 200% bonus on your first deposit.

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